Zitouna Payment review
Updated October 13, 2026 · DebitCue Editorial Team
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Our verdict
Zitouna Payment offers IZI, a mobile payment service that moves cash handling to a network of approved agents instead of a traditional card account. It serves people in Tunisia who pay household bills and send funds domestically and prefer to manage balances from a phone.
Key facts
- Best for
- People paying bills and sending funds within Tunisia
- Monthly fee
- TND 0 (Source, checked September 26, 2026)
- Legal entity
- Zitouna Payment (Source, checked September 26, 2026)
- Headquarters
- Tunisia (Source, checked September 26, 2026)
- Founded
- 2022 (Source, checked September 26, 2026)
- Support channels
- Email, Phone (Source, checked September 26, 2026)
- Features
- Virtual card
- Official website
- zitounapayment.com
Apps and profiles
Pros and cons
Pros
- Cash deposits convert to electronic money through approved agents across Tunisia.
- Sends funds to family and partners anywhere in Tunisia from a phone.
- Pays household bills and tops up mobile lines directly from the phone.
- Loads the payment balance from bank or postal cards for added flexibility.
Cons
- Focuses only on domestic use inside Tunisia, not international payments.
- Cash handling depends on visiting approved agents in person.
- Covers household bills and mobile top ups rather than a broad range.
Ready to try Zitouna Payment?
Who it suits
- People in Tunisia who pay bills by phone
- Senders who move funds domestically without bank branches
Who should look elsewhere
- People who need international transfers
How your money is protected
IZI protects customer activity with layered controls that verify identity and secure data flows. Customers confirm identity with a PIN, fingerprint or facial recognition, and activity on a new device requires a one time code sent by text. Transaction flows run under SSL certificates, while the service core holds PA DSS certification and follows PCI DSS. Personal data handling respects INDPP protocols for privacy protection. Customer data stays stored within a national cloud provider data centre. Each cash withdrawal uses a verification code so only the holder releases funds.
How Zitouna Payment compares
Where Zitouna Payment is available
- Available
- Tunisia
Countries from the brand (Source, checked September 26, 2026)
Frequently asked questions
What is IZI from Zitouna Payment?+
IZI is a mobile payment service from Zitouna Payment that holds a balance on your phone. You can add cash through agents, receive electronic value, then pay bills and transfer funds domestically.
Which services does IZI cover?+
IZI covers cash deposits and withdrawals through approved agents, domestic transfers and bill payments. You can also top up mobile lines and load the balance from bank or postal cards.
Where does IZI work?+
IZI works within Tunisia through an agent network spread across the country. You send funds to people anywhere in Tunisia and recharge lines on national telecom networks.
How does cash withdrawal protection work?+
Withdrawals use a verification code so only the holder releases the cash. You request the withdrawal, share the code with the agent process, and the agent hands over the money after verification.
Does Zitouna Payment charge a monthly fee?+
The monthly fee at Zitouna Payment is TND 0. (Source, checked September 26, 2026)
Which company operates Zitouna Payment?+
Zitouna Payment is operated by Zitouna Payment. (Source, checked September 26, 2026)
Where is Zitouna Payment based?+
Zitouna Payment is based in Tunisia. (Source, checked September 26, 2026)
When was Zitouna Payment founded?+
Zitouna Payment was founded in 2022. (Source, checked September 26, 2026)
How can I contact Zitouna Payment support?+
Zitouna Payment offers support through Email, Phone. (Source, checked September 26, 2026)
Sources
- zitounapayment.com/en/faq-en/you-are-a-customer checked September 26, 2026
Backs: Monthly fee, Support channels
“opening an IZI payment account is free”
- zitounapayment.com/en/presentation-of-zitouna-payment checked September 26, 2026
Backs: Features, Founded, Headquarters, Legal entity
“mobile payment application... opening payment accounts remotely”
Compiled from 2 source pages, checked October 13, 2026. We did not open an account.
Not confirmed yet: Currency conversion fee, Free ATM withdrawals, Card type, Protection.
Other rankings
Zitouna Payment
People paying bills and sending funds within Tunisia