BigPay review

Updated September 28, 2026 · DebitCue Editorial Team · Facts checked September 26, 2026

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Our verdict

BigPay is a multi-currency Visa debit card that suits people who hold several currencies and want a virtual card for online spending. It keeps 12 currencies in a single account, on the visa network, and the trade-off is a currency conversion fee of 2% on every switch.

Key facts

Best for
A debit card that keeps several currencies in a single account, with a virtual card for online spending.
Currency conversion fee
2% (Source, checked September 26, 2026)
Card type
Debit (Source, checked September 26, 2026)
Card network
Visa (Source, checked September 26, 2026)
Currencies
12 (Source, checked September 26, 2026)
Founded
2017 (Source, checked September 26, 2026)
Support channels
Email, Phone, Help-centre (Source, checked September 26, 2026)
Features
Multi-currency, Virtual card, Travel
Official website
bigpayme.com

Apps and profiles

Pros and cons

Pros

  • A multi-currency account holding 12 currencies, so several balances sit together.
  • A debit card on the visa network, and a virtual card is listed in multi currency, virtual card and travel.
  • Support runs on email, phone and help centre, so phone and email are both open to you.
  • Founded in 2017, so the provider is established rather than a new launch.

Cons

  • Conversion costs 2% on the debit card, above the 1% site median for currency conversion.
  • On currency conversion fee it ranks 160 out of 259 compared brands.
  • Travel cards on this site convert at 0%, so a debit card aimed at travel still costs more to convert.
BigPay

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Scored 8.8 / 10 by DebitCue.

Who it suits

  • People who hold money in several currencies and want it in a single account.
  • Online shoppers who want a virtual card alongside a physical debit card.
  • Travellers who prefer a single multi-currency card across trips.

Who should look elsewhere

  • Wise, if a conversion fee of 0.1% matters more than holding several currencies in a single account.
  • Bitpanda, if you want no conversion fee at 0%.
  • Starling Personal Account Debit Card, if a 0% conversion fee is the priority for travel spending.

How BigPay compares

Where BigPay is available

Available
Indonesia, Malaysia, Singapore, Thailand

Countries from the brand (Source, checked September 26, 2026)

Frequently asked questions

What does BigPay's currency conversion fee cost?+

BigPay charges 2% to convert between currencies on the debit card. That sits above the 1% median across cards on this site and just under the 2.5% upper quartile, so conversion is the main cost to weigh.

What kind of card is BigPay, and is there a virtual one?+

The debit card runs on the visa network, and a virtual card is listed in multi currency, virtual card and travel. That pairs a physical card for everyday payments with a virtual card for online shopping, all in the same account.

How many currencies can the account hold?+

The account is multi-currency and holds 12 currencies, so several balances sit in one place rather than needing a separate provider for each. Conversion between them is charged at 2% each time you switch.

What support can I reach?+

BigPay support runs on email, phone and help centre, so you can phone, email or work through the help centre. A help centre answers most routine account questions, and phone support is there when a card is blocked or a payment looks wrong.

Is BigPay a new provider?+

BigPay was founded in 2017, so it has been operating for a while rather than launching recently. Its debit card and multi-currency account are the core offer, and the listed features stay focused on travel and everyday spending.

How does BigPay compare with Wise and Bitpanda on conversion?+

BigPay charges 2% on conversion. Wise charges 0.1%, and Bitpanda and Starling Personal Account Debit Card charge 0% and 0%. On cost alone BigPay is the dearest here, so the multi-currency account has to justify the difference.

How does BigPay rank on currency conversion fees?+

On currency conversion fee, BigPay sits at position 160 out of 259 brands compared, which is well down the field. The debit ranking median is 1%, so a card that converts money often costs more here than most debit rivals.

Who is BigPay for?+

BigPay suits people who spend across several currencies and want a single card rather than a stack of them. The multi currency, virtual card and travel set points at travel and online shopping, and the multi-currency account keeps balances in 12 currencies together. It is less convincing for anyone who mostly wants a cheap everyday debit card.

Sources

Compiled from 3 source pages, checked September 26, 2026. We did not open an account.

Not confirmed yet: Monthly fee, Free ATM withdrawals, Protection.

BigPay

BigPay

A debit card that keeps several currencies in a single account, with a virtual card for online spending.

8.8/10See alternatives