DTB Kenya Multi-Currency Prepaid Card review
Updated September 28, 2026 · DebitCue Editorial Team · Facts checked September 26, 2026
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Our verdict
DTB Kenya's Multi-Currency Prepaid Card suits travellers and businesses in Kenya who want several currencies on one card. The trade-off to weigh is a monthly fee of KES 500 to KES 600 on a card that holds 16 currencies for travel abroad.
Key facts
- Best for
- Travellers and businesses in Kenya who spend and hold several currencies on one card.
- Monthly fee
- KES 500 to KES 600 (Source, checked September 26, 2026)
- Currency conversion fee
- 7% (Source, checked September 26, 2026)
- Free ATM withdrawals
- KES 0 (Source, checked September 26, 2026)
- Card type
- Prepaid (Source, checked September 26, 2026)
- Card network
- Mastercard (Source, checked September 26, 2026)
- Currencies
- 16 (Source, checked September 26, 2026)
- Legal entity
- Diamond Trust Bank Kenya Limited (Source, checked September 26, 2026)
- Headquarters
- Kenya (Source, checked September 26, 2026)
- Founded
- 1946 (Source, checked September 26, 2026)
- Support channels
- Phone, Email, Help-centre, Chat (Source, checked September 26, 2026)
- Features
- Multi-currency, Travel
- Official website
- dtbk.dtbafrica.com
Apps and profiles
- Get the app
- App StoreGoogle Play
- Elsewhere
- LinkedInXapps.apple.com
Pros and cons
Pros
- Holds 16 currencies, so travel spending can stay in local currency rather than converting repeatedly
- Built for travel and multi-currency use, with Mastercard acceptance through mastercard
- Free ATM withdrawals up to KES 0 under the free allowance
- Support runs through phone, email and help centre for phone, email, help centre and chat help
Cons
- A monthly fee of KES 500 to KES 600 applies, where the site median is €0
- The currency conversion charge of 7% is high next to the travel ranking median of 0%
- Free ATM withdrawals are limited to KES 0, the lowest common allowance in the travel ranking
Who it suits
- Kenyan residents who travel and want 16 currencies on one prepaid Mastercard
- Businesses and travellers who pay in several currencies and prefer a prepaid structure
- Anyone who values phone, email, help centre and chat support through phone, email and help centre
Who should look elsewhere
- Travellers who want a card with no monthly charge, where the site median is €0
- People who need a larger free ATM allowance than KES 0
- Users who want to avoid the conversion charge of 7% that leads the ranking at 257
Fees and FX
The account carries a monthly fee of KES 500 to KES 600 for the prepaid card, which is the standing cost readers compare first, and the site median is €0. Currency conversion runs at 7%, and that charge ranks 257 of 259 brands on this measure, above the site median of 1%. Free ATM withdrawals are capped at KES 0.
The company behind it
The card is issued by Diamond Trust Bank Kenya Limited, which is based in Kenya and was founded in 1946, so the provider is an established bank rather than a new entrant. Cardholders are supported through phone, email and help centre, covering phone, email, help centre and chat, so questions about balances, top-ups and currency handling can be raised in whichever channel suits.
How DTB Kenya Multi-Currency Prepaid Card compares
9.1 vs 9.4
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9.1 vs 8.5
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9.1 vs 8.8
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9.1 vs 9.2
9.1 vs 9.0
9.1 vs 8.9
9.1 vs 8.8
9.1 vs 9.6
9.1 vs 9.2
9.1 vs 9.1
9.1 vs 9.1
9.1 vs 9.1
9.1 vs 8.9
9.1 vs 8.8
9.1 vs 8.8- 9.1 vs 8.8
- 9.1 vs 8.8
9.1 vs 8.8
9.1 vs 8.5
9.1 vs 8.5
9.1 vs 8.5
9.1 vs 8.3
9.1 vs 8.2
9.1 vs 8.0
9.1 vs 8.0
Where DTB Kenya Multi-Currency Prepaid Card is available
- Available
- Kenya
Countries from the brand (Source, checked September 26, 2026)
Frequently asked questions
What does the DTB Kenya Multi-Currency Prepaid Card cost to hold?+
The card carries a monthly fee of KES 500 to KES 600 for the prepaid account. That is the standing cost to compare against the site median of €0, and against prepaid rivals such as the JMMB prepaid card. Budget for the fee even in months when the card is barely used.
What is the currency conversion charge on the card?+
Currency conversion is charged at 7% whenever a purchase is settled in a currency other than the one held. That rate places the card 257 of 259 brands on this measure, and it sits above the site median of 1%. Holding a balance in the currency you spend in reduces how often the charge applies.
How many currencies can I hold on the card?+
The card holds 16 currencies, and it is designed for multi-currency travel use. You can keep balances in the currencies you actually spend in, then pay locally where a balance is already held, which limits repeated conversion.
What card network does it use?+
The card runs on mastercard, so it is accepted wherever Mastercard prepaid cards are taken, which covers most of the travel markets listed in the travel ranking. It is a prepaid card, not a debit card, so it is funded by top-up rather than a bank balance drawing down an overdraft.
Can I withdraw cash free with this card?+
Free ATM withdrawals are available up to KES 0, the free allowance recorded for the card. Withdrawals beyond that allowance are charged, and KES 0 is a small figure next to the travel ranking maximum of €1,743.27, so plan on paying for extra cash abroad.
Who issues the card and where is it based?+
The card is issued by Diamond Trust Bank Kenya Limited, based in Kenya and founded in 1946. It is a bank issued prepaid card, so the balance belongs to the provider and is funded by top-up rather than held as a separate savings product.
How do I get help with the card?+
Support runs through phone, email and help centre, which covers phone, email, help centre and chat. That gives cardholders a choice of channel for questions on balances, top-ups or currency handling, and phone support is the quickest route for urgent travel problems abroad.
Who is this prepaid card aimed at?+
The card is built for multi-currency travel, with 16 currencies and a Mastercard network. That suits Kenyan residents and businesses paying suppliers abroad, but the monthly fee of KES 500 to KES 600 and the conversion charge of 7% make it a poorer fit for anyone spending in a single currency.
Sources
- dtbafrica.com checked September 26, 2026
Backs: Founded, Legal entity
“Diamond Trust Bank was initially incorporated as the Diamond Jubilee Investment Trust DJIT in 1946”
- dtbk.dtbafrica.com checked September 26, 2026
Backs: Headquarters, Support channels
“Office Head Office DTB Centre, Mombasa Road”
- dtbk.dtbafrica.com/account/dtb-multicurrency-prepaid-card checked September 26, 2026
Backs: Free ATM withdrawals, Card type, Currencies, Features, Currency conversion fee, Monthly fee, Card network
“ATM withdrawal: KES 100 locally; KES 250 internationally.”
Compiled from 3 source pages, checked September 26, 2026. We did not open an account.
Not confirmed yet: Protection.
Related by the facts
DTB Kenya Multi-Currency Prepaid Card
Travellers and businesses in Kenya who spend and hold several currencies on one card.