VALU review

Updated September 28, 2026 · DebitCue Editorial Team · Facts checked September 26, 2026

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Our verdict

VALU is a prepaid Mastercard from Telekom Slovenije, suited to people in Slovenia who want a simple card and can accept a standing fee. The monthly charge is €1, where most prepaid cards on DebitCue sit at €0, so the cost case rests on how the card is used.

Key facts

Best for
A straightforward prepaid Mastercard for everyday spending in Slovenia.
Monthly fee
€1 (Source, checked September 26, 2026)
Card type
Prepaid (Source, checked September 26, 2026)
Card network
Mastercard (Source, checked September 26, 2026)
Legal entity
Telekom Slovenije, d.d. (Source, checked September 26, 2026)
Headquarters
Slovenia (Source, checked September 26, 2026)
Support channels
Email, Phone (Source, checked September 26, 2026)
Official website
valu.si

Pros and cons

Pros

  • A fixed, small monthly charge of €1 with no set-up cost to recover
  • Runs on the Mastercard network, so the card works in the same places as other Mastercard products
  • Support runs on email and phone only, so you can reach a person as well as write in
  • Issued by Telekom Slovenije, d.d., an established Slovenian operator

Cons

  • A monthly fee applies even when the card sits unused
  • Support runs on email and phone only, with no live chat
  • Card spending is capped by what you have loaded, since prepaid is prepaid, not a bank account
VALU

Ready to try VALU?

Scored 8.6 / 10 by DebitCue.

Who it suits

  • Slovenian residents who want a prepaid card and pay a small standing fee for it
  • Shoppers already using Mastercard who want a second card for everyday spending
  • People who prefer an issuer they can reach by phone as well as email

Who should look elsewhere

  • Anyone who wants a bank account with a Mastercard rather than a prepaid card
  • Shoppers who avoid any standing fee, since €1 is charged every month
  • People who want live chat, as support runs on email and phone only

How VALU compares

Where VALU is available

Available
Slovenia

Countries from the brand (Source, checked September 26, 2026)

Frequently asked questions

How much is the monthly fee?+

VALU charges €1 each month for the card. That is above the €0 recorded across prepaid cards on DebitCue. The fee is a flat charge, not a share of your spending, so it suits people who use the card steadily rather than now and then.

Is there a top-up fee to load money?+

Loading the card is listed as a top-up fee on the prepaid card comparison. Check the current top-up charge on the terms before you load, since it sits on top of the €1 monthly charge and changes what the card costs to keep funded.

Is VALU a prepaid card or a current account?+

VALU is a prepaid card, so it is not a bank account. You spend from the balance you have loaded rather than drawing on a salary. The card is issued by Telekom Slovenije, d.d. and runs on mastercard.

Which network does the card use?+

The card runs on mastercard, so it is accepted wherever Mastercard prepaid cards are taken. DebitCue records 38.5% of the cards it tracks on the same network, and 58.6% on Visa, so acceptance is broad.

How do I get help from VALU?+

Support runs on email and phone, which means you can write in or call. There is no live chat listed, so help-centre articles and phone support do the work. Phone is also the most common support channel among prepaid cards on DebitCue.

Who is behind VALU?+

The card is issued by Telekom Slovenije, d.d., based in Slovenia. That means the card comes from an established telecom operator rather than a separate fintech, which can be reassuring if you prefer dealing with a large domestic provider.

Is VALU the right choice if I want to avoid a standing fee?+

Probably not. The €1 monthly charge is the main reason to look elsewhere, since many prepaid cards on DebitCue carry €0. A prepaid Visa with a BHD 0 monthly fee is the cheaper starting point if avoiding a recurring charge matters most.

Sources

  • valu.si/kontakt checked September 26, 2026

    Backs: Headquarters

  • valu.si/pomoc checked September 26, 2026

    Backs: Support channels

  • valu.si/valu-mastercard checked September 26, 2026

    Backs: Card type, Legal entity, Monthly fee, Card network

    “Zagotovite si predplacnisko kartico VALU Mastercard - VALU Mastercard”

Compiled from 3 source pages, checked September 26, 2026. We did not open an account.

Not confirmed yet: Currency conversion fee, Free ATM withdrawals, Protection.

VALU

VALU

A straightforward prepaid Mastercard for everyday spending in Slovenia.

8.6/10See alternatives