Tenpo review
Updated September 28, 2026 · DebitCue Editorial Team · Facts checked September 26, 2026
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Our verdict
Tenpo is a Chilean brand with a prepaid Mastercard card built for multi-currency, virtual-card and travel use, and it charges a monthly fee of CLP 0. It suits households and kids who want a card with no annual charge and cashback on what they spend.
Key facts
- Best for
- Multi-currency spending with a prepaid Mastercard and no monthly charge
- Monthly fee
- CLP 0 (Source, checked September 26, 2026)
- Card type
- Prepaid (Source, checked September 26, 2026)
- Card network
- Mastercard (Source, checked September 26, 2026)
- Headquarters
- Chile (Source, checked September 26, 2026)
- Support channels
- Phone, Help-centre (Source, checked September 26, 2026)
- Features
- Multi-currency, Virtual card, Travel
- Audience
- Kids
- Official website
- tenpo.cl
Credit cards
- Annual fee
- CLP 0 (Source, checked September 26, 2026)
- Rewards type
- Cashback (Source, checked September 26, 2026)
- Card kind
- Credit (Source, checked September 26, 2026)
- Headquarters
- Chile (Source, checked September 26, 2026)
- Support channels
- Phone, Help-centre (Source, checked September 26, 2026)
- Pricing model
- No annual fee
- Features
- Multi-currency, Virtual card, Travel
- Audience
- Kids
Apps and profiles
- Get the app
- App Store
Pros and cons
Pros
- The monthly fee is CLP 0 and the annual fee is CLP 0, so there is no running cost to the account.
- Multi-currency, virtual-card and travel features come as standard on the prepaid card (multi currency, virtual card and travel).
- Rewards come back as cashback (cashback), the most common rewards type in the set.
- The card pays on Mastercard (mastercard), which lines up with the travel feature.
Cons
- Support runs on phone and help centre only, so a phone line is the main route for anything urgent.
- Rewards are cashback only (cashback), with no points or miles option listed on the account.
Who it suits
- Kids and families, since the brand lists kids as its audience (kids).
- Travellers holding more than one currency, given the multi-currency feature (multi currency, virtual card and travel).
- Anyone keeping a card open without a running charge, with a monthly fee of CLP 0 and an annual fee of CLP 0.
Who should look elsewhere
- Skrill, if you are happy with a listed monthly fee of €5 and want a euro account.
- JMMB Moneyline and JMMB Money Transfer prepaid card or CrediMax Cardy EX prepaid Visa, if a Visa card matters more than the Mastercard network (mastercard) and multi-currency holding.
Who runs it
Tenpo is based in Chile, which shapes the card and its fees for a local market rather than a global one. Support runs on phone and help centre, so phone lines and a help centre carry the account questions. The brand is built in a single market, so anything cross-border in the pricing is worth checking with the team directly.
How Tenpo compares
Where Tenpo is available
- Available
- Chile
Countries from the brand (Source, checked September 26, 2026)
Frequently asked questions
Does Tenpo charge a monthly fee?+
The monthly fee is CLP 0 and the annual fee is CLP 0, and Tenpo is sold on a no-annual-fee basis. Keeping the account costs nothing in itself, so the money that matters is what you spend and what a currency conversion costs on a trip.
Is the Tenpo card prepaid or credit?+
Tenpo lists a prepaid card next to a credit card. The prepaid side carries the multi-currency, virtual-card and travel features, while the cashback rewards (cashback) sit with the credit side. The monthly fee on the account is CLP 0.
What can I use the prepaid card for abroad?+
The prepaid card lists multi-currency, virtual-card and travel among its features (multi currency, virtual card and travel) and pays on the mastercard network. That mix suits trips where you want to hold more than one currency and keep a virtual card for online bookings, with a physical card for day to day.
What rewards does Tenpo pay?+
Rewards come back as cashback (cashback) rather than points or miles, and they are advertised on the credit side of the range. Cashback is also the most common rewards structure among the brands compared here, covering 49.5% of them, so Tenpo sits with the majority.
How do I get help from Tenpo?+
Support runs on phone and help centre, meaning phone lines and a help centre. For a brand that lists kids as its audience (kids), a call or a self-service help centre is the route for card and reward questions.
Who is the Tenpo card aimed at?+
The brand names kids as its audience (kids) and is based in Chile (CL). Families who want a prepaid card for younger members, with multi-currency and travel features for holidays abroad, are the core fit, especially where the monthly fee is CLP 0.
How does it compare with prepaid cards that also cost nothing monthly?+
On monthly cost the three line up: Tenpo charges CLP 0, the JMMB Moneyline and JMMB Money Transfer prepaid card charges JMD 0, and CrediMax Cardy EX prepaid Visa charges BHD 0. The differences sit in network and features, since Tenpo pays on mastercard and lists a virtual card.
Is Tenpo a global wallet?+
It is not a global wallet. The brand sits in Chile (CL) and the card pays on the Mastercard network (mastercard). Holding several currencies helps on a trip, but the account is shaped for a single market, so anyone living abroad would want to check the terms first.
Sources
- tenpo.cl checked September 26, 2026
Backs: Audience, Headquarters, Monthly fee, Support channels
“Cuenta Remunerada Teenpo - Teenpo <18”
- tenpo.cl/productos/tarjeta-de-credito/home checked September 26, 2026
Backs: Annual fee, Card kind, Pricing model
- tenpo.cl/productos/tarjeta-prepago-debito-mastercard checked September 26, 2026
Backs: Card type, Features, Card network
“Tarjeta Prepago Debito Mastercard - Cuenta Vista”
- tenpo.cl/tenpesos checked September 26, 2026
Backs: Rewards type
Compiled from 4 source pages, checked September 26, 2026. We did not open an account.
Not confirmed yet: Currency conversion fee, Free ATM withdrawals, Protection.