Up Bank review

Updated September 28, 2026 · DebitCue Editorial Team · Facts checked September 26, 2026

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Our verdict

Up Bank gives Australian customers a plain debit card for everyday spending and for spending abroad, with an overall score of 7. The gap is cash: the free ATM allowance is AUD 0, so the card suits people who pay by card and rarely withdraw money.

Key facts

Best for
A no frills debit card for everyday spending and trips abroad
Monthly fee
A$0 (Source, checked September 26, 2026)
Currency conversion fee
0% (Source, checked September 26, 2026)
Free ATM withdrawals
A$0 (Source, checked September 26, 2026)
Card type
Debit (Source, checked September 26, 2026)
Card network
Mastercard (Source, checked September 26, 2026)
Legal entity
Bendigo and Adelaide Bank Limited (Source, checked September 26, 2026)
Headquarters
Australia (Source, checked September 26, 2026)
Founded
2018 (Source, checked September 26, 2026)
Support channels
Email, Chat, Phone, Help-centre (Source, checked September 26, 2026)
Features
Travel, Virtual card
Official website
up.com.au

Credit cards

Currency conversion fee
0% (Source, checked September 26, 2026)
Legal entity
Bendigo and Adelaide Bank Limited (Source, checked September 26, 2026)
Headquarters
Australia (Source, checked September 26, 2026)
Founded
2018 (Source, checked September 26, 2026)
Support channels
Email, Chat, Phone, Help-centre (Source, checked September 26, 2026)
Features
Travel, Virtual card

Apps and profiles

Pros and cons

Pros

  • A debit card on the mastercard network, listed with travel and virtual card as features.
  • Support runs on email, chat and phone, a wider set of channels than the typical card in the comparison.
  • Backed by Bendigo and Adelaide Bank Limited in Australia, with the brand launching in 2018.

Cons

  • The free ATM allowance on the debit card is AUD 0, so cash withdrawals carry a charge, and it ranks 41 of 115 brands compared on free withdrawals.
  • The card type is debit, which does not build a credit record, so anyone improving a credit file would need a secured credit card instead.
  • A single AU market account from Bendigo and Adelaide Bank Limited, so it does not cover banking in another currency market.
Up Bank

Ready to try Up Bank?

Scored 9.0 / 10 by DebitCue.

Who it suits

  • People in AU who pay by card most days and take out cash rarely.
  • Travellers and online shoppers, matched by the travel and virtual card side of travel and virtual card.
  • Customers who like reaching a person, with support on email, chat and phone.

Who should look elsewhere

  • Cash heavy spenders, who should compare accounts with a free ATM allowance before taking on a debit card showing AUD 0.
  • Credit builders, who should look at Chime Card (Secured Visa Credit Card) or Varo Believe Secured Credit Card, with monthly fees of $0 and $0.
  • Anyone banking outside AU, since this is a single AU market account and Wise charges a monthly fee of £0.

How Up Bank compares

Where Up Bank is available

Available
Australia

Countries from the brand (Source, checked September 26, 2026)

Frequently asked questions

What does it cost to keep an Up Bank account?+

The debit account carries a monthly fee of AUD 0, and the currency conversion fee is 0%. Both sit at the low end of the comparison, so the only charge worth planning for is cash withdrawal. Up Bank has been trading since 2018.

Does Up Bank charge for spending in other currencies?+

The currency conversion fee on the debit card is 0%, which is the measure the comparison ranks 1 of 259 on. That makes it an easy card to use abroad, and travel and virtual card are among the account's features.

Can I get free cash out?+

The free ATM withdrawal allowance on the debit card is AUD 0, and the median across the brands compared here is €0. Up Bank places 41 of 115 on this measure, so expect to pay each time you take money out.

Who holds the money and is the bank regulated?+

The account is issued by Bendigo and Adelaide Bank Limited in Australia, which holds an Australian Credit Licence under the National Credit Code, licence number 237879. Because this is a debit account, spending comes straight out of the balance.

What kind of card does Up Bank issue?+

It is a debit card on the mastercard network, so purchases draw on the balance in the account rather than a credit line. Support runs on email, chat and phone, and the brand dates from 2018.

Are there virtual cards or anything aimed at travel?+

The feature list for the debit card reads travel and virtual card, so virtual card use and travel are both part of the account. It runs on mastercard, and the monthly fee is AUD 0.

How do I get help if a payment goes wrong?+

Support runs on email, chat and phone, so help is reachable by phone, chat, email and the help centre. For a debit card used daily, that range of channels is the safety net when a payment is queried or a card is blocked.

Who is Up Bank aimed at?+

Up Bank serves customers of Bendigo and Adelaide Bank Limited in Australia, and the debit card suits people who pay by card daily and travel in the same currency as their balance. It fits card first spenders less well if cash is the main way they take money out, given the free ATM allowance of AUD 0.

Sources

  • en.wikipedia.org/wiki/Up_(Australian_bank) checked September 26, 2026

    Backs: Founded

    “founded in 2018”

  • up.com.au/bank-overseas-without-the-fees checked September 26, 2026

    Backs: Features

    “You'll pay no fees on international purchases in-person or online ... CREATE A DIGITAL 'ZAP' CARD”

  • up.com.au/pricing checked September 26, 2026

    Backs: Free ATM withdrawals, Currency conversion fee, Monthly fee

    “Domestic ATM withdrawals: Free at most major Bank ATMs”

  • up.com.au/product-terms checked September 26, 2026

    Backs: Card type, Headquarters, Legal entity, Card network, Support channels, Licences

    “Debit Mastercard linked to an Up Everyday Account”

Compiled from 4 source pages, checked September 26, 2026. We did not open an account.

Not confirmed yet: Protection.

Up Bank

Up Bank

A no frills debit card for everyday spending and trips abroad

9.0/10See alternatives